Accessibility Statement

At My Footsteps™, we believe that everyone should have the opportunity to preserve memories, share meaningful stories and stay connected to the people they love.

My Footsteps™ is operated by The Memorial Collective Inc. We are committed to creating an inclusive digital experience that is accessible to individuals of all abilities.

We recognize that accessibility is an ongoing responsibility and are dedicated to identifying and removing barriers that may prevent people from accessing our website, application and related services.

We aim to design and maintain our digital experiences in accordance with applicable accessibility requirements, including the Accessibility for Ontarians with Disabilities Act (AODA) and relevant provisions of the Integrated Accessibility Standards Regulation (IASR).

We use the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA as a reference for accessibility best practices and continuous improvement.

Our goal is to make our digital content perceivable, operable, understandable and robust for as many users as possible.

This statement describes our accessibility goals and does not represent a certification of full compliance.

As we develop and improve My Footsteps™, we aim to support accessibility through features and design practices such as:

• Clear and consistent navigation
• Readable text and appropriate colour contrast
• Logical heading structures
• Keyboard-accessible navigation and interactive elements
• Descriptive alternative text for meaningful images
• Compatibility with commonly used assistive technologies
• Clearly labelled forms and controls
• Responsive layouts for different devices and screen sizes
• Visible keyboard focus indicators
• Reduced-motion preferences for users sensitive to animation

We continue to review these areas as the website evolves.

My Footsteps™ uses location-based technology to connect memories and messages to physical places.

We recognize that mobility limitations, transportation barriers and other accessibility needs may affect a person's ability to visit certain locations.

We aim to make the digital experience as accessible as reasonably possible while continuing to evaluate how location-based functionality can better accommodate different user needs.

We encourage users to prioritize their personal safety and accessibility requirements when visiting locations associated with memories.

Users should never feel required to enter an unsafe, inaccessible or restricted area to access content.

Our website may use animation, scrolling effects and visual transitions to create an engaging storytelling experience.

We recognize that certain types of movement may be uncomfortable or inaccessible for some visitors.

We aim to:

• Respect reduced-motion preferences where technically supported
• Avoid unnecessary flashing or rapidly moving content
• Ensure animations do not prevent access to important information
• Maintain readable text and sufficient contrast
• Provide an experience that remains understandable without animation

Accessibility considerations will remain part of our design and development process.

Accessibility is an ongoing process.

As My Footsteps™ grows, we will continue to review our website and digital services, identify potential barriers and make improvements where reasonably possible.

We welcome feedback from individuals who encounter accessibility challenges while using our Services.

Certain features may rely on third-party technologies, including mapping services, payment processing and other integrations.

While we aim to work with providers that support accessible experiences, some third-party components may have accessibility limitations outside our direct control.

We encourage users to contact us if they encounter difficulties accessing these features.

If you experience difficulty accessing any part of the My Footsteps™ website or Services, or would like to request information in an alternative accessible format, please contact us.

We will review accessibility concerns and work with you to identify a reasonable solution.

The Memorial Collective Inc. Email: info@thememorialcollective.com

Please include a description of the accessibility issue and the page or feature involved, if possible.

We welcome suggestions that can help us improve accessibility for everyone.

We may update this Accessibility Statement as our website, application, accessibility practices or applicable requirements evolve.

The date at the top of this page indicates when the statement was last revised.